Job Description

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

As a TCM Care Manager, you'll be the central point of contact for beneficiaries, ensuring their healthcare journey is seamless and effective. You'll wear many hats, all contributing to improved health outcomes:
Setting: Community Based (80%) and Office Based (20%). Community Based includes travel to members' homes, local providers, and/or community locations.  

Workload:  Caseload of 30-50 members (Inclusive of Team Support).

• Advocate and Navigator: Conduct comprehensive assessments to understand each beneficiary's unique needs. Develop personalized care plans that address physical health, behavioral health, medication management, and social determinants of health (access to housing, food, etc.). Connect beneficiaries with the right healthcare providers and community resources to ensure they receive the support they need.
• Care Coordinator: Facilitate seamless communication and collaboration between beneficiaries, doctors, specialists, and other healthcare providers. Ensure care plans are followed and adjust them as needed based on progress and changing circumstances.
• Empowerment Coach: Motivate and empower beneficiaries to take charge of their health. Provide education and resources to help them manage medications, navigate the healthcare system, and develop healthy habits.
• Data-Driven Leader: Analyze data to identify areas for improvement and ensure efficient utilization of resources. Document all interactions and progress meticulously to maintain accurate records and report on program effectiveness.

Are You the Ideal Candidate?

We're seeking a passionate and dedicated individual with the following qualifications:

• Bachelor's degree in a human service field or RN license. Master’s degree preferred.
• Minimum 2 years of experience working directly with individuals with behavioral health conditions.
• Ability to travel in Wake and Durham Counties.
• Comfortable with Change, Adaptable, Creative, Autonomous, Ambitious, Goal Oriented.
• Strong organizational skills and time management expertise.
• Proficiency in electronic health records (EHR) a plus.
• Commitment to patient-centered care and a collaborative approach.
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record.

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

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