Job Description

Overview C.H. Robinson is hiring a Carrier Accounts Payable Representative to join our dynamic team. In this role, you’ll play a key part in ensuring smooth financial operations by resolving payable issues, releasing payments, and providing outstanding service to both our partners and internal teams. We’re looking for someone who thrives in a fast-paced environment, communicates effectively, and brings strong problem-solving skills to the table. Location and Schedule If you are located in Iowa, you can work fully remote. If you are located in Chicago, IL or Eden Prairie, MN, this role follows a hybrid schedule with two days in the office and three days from home. Duties and Responsibilities The duties and responsibilities of this position consists of, but are not limited to, the following: Leverage systems and processes to resolve payable issues daily and meet quality standards Release direct payments to carriers and invoices to customers Apply critical thinking to resolve open payables questions with partners Make timely, sound decisions while managing competing priorities Escalate complex issues to senior team members or leadership when needed Suggest and support process improvements to drive efficiency Build strong relationships with internal and external partners, providing professional and timely service Continue developing skills and expanding knowledge of direct payables processes Collaborate with your team and provide backup support as needed Perform additional duties as assigned based on team and country requirements Qualifications Required: High School Diploma or GED equivalent Minimum 1 year of data entry experience Minimum 1 year of strong customer service experience leveraging written and verbal communication skills Preferred: Experience with Jira or Navisphere Experience with Triumph system Proficiency in Microsoft Office Suite Strong interpersonal and organizational skills with attention to detail Ability to multitask, prioritize, and meet deadlines in a high-volume, professional environment Critical thinking and decision-making skills Positive, professional attitude with a customer-first mindset Self-motivated and able to work independently Experience managing conflict and sensitive topics with professionalism Commitment to fostering a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $16.11 - $33.46 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Two medical plans (including a High Deductible Health Plan) Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid and floating holidays Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE page. #J-18808-Ljbffr C.H. Robinson

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