Job Description

Claims Management Representative – Ideal for Restoration and Adjusting Professionals
Location: Cary, NC (Hybrid – In-Office Attendance Required)
Full-Time | Direct Hire

If you’ve worked in property restoration, mitigation, or as a field or property adjuster, this is your opportunity to transition into a steady, growth-focused position in a professional claims support environment. Join a company that values your field experience and offers 100 percent employer-paid medical, dental, and vision insurance.

We’re looking for a Claims Management Representative who understands the urgency, documentation, and communication demands of property loss. Whether you've written scopes in Xactimate, coordinated with insurance carriers, or managed restoration projects from start to finish, your background translates perfectly to this hybrid operations role.

Why You’ll Want This Role:

• No more crawling through attics or emergency call-outs, but your property claims knowledge still matters
• 100 percent company-paid health benefits (medical, dental, vision)
• Stable hours, hybrid schedule, and a supportive team that knows the industry

What You’ll Do:

• Enter, update, and manage data in claims platforms (HMI, Xactimate, etc.)
• Prepare and edit reports related to property insurance claims
• Coordinate schedules and field updates with on-site assessors
• Support emergency call center activity (rotational support)
• Track documentation, timelines, and records to ensure claim accuracy
• Collaborate across departments and with third-party vendors to keep claims moving efficiently

What You Bring:

• 3 or more years of experience in property restoration, adjusting, mitigation, or insurance service support
• Familiarity with Xactimate and/or Symbility
• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Excellent communication and report-writing skills
• A degree is preferred, but equivalent experience in the field is highly valued
• Willingness to work onsite in Cary, NC several days per week as required

Ready to bring your field knowledge inside the office?
Apply now and grow with a company that recognizes your experience.

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