Job Description

About Into The Woods CanineInto The Woods Canine is a nature-focused dog daycare dedicated to providing safe, engaging, and enriching experiences for dogs. Our facility emphasizes structured play, positive interactions, and outdoor adventures so every dog can thrive mentally, physically, and socially. Were looking for compassionate, reliable dog lovers to join our team and help create a safe, fun nature inspired environment for our canine guests.Position OverviewThe Dog Daycare Attendant & Receptionist is responsible for supervising group play, ensuring the safety and well-being of all dogs, providing basic care, and assisting with customer service duties at the front desk as needed. This dual-role position requires strong observation skills, an outgoing and professional demeanor, confidence handling dogs of all sizes and temperaments, and a commitment to positive reinforcement handling methods.Key ResponsibilitiesDog Daycare DutiesSupervise group play and individual dogs to ensure safe and appropriate behaviorEngage dogs in enrichment activities, structured play, and outdoor adventuresMonitor and evaluate dog behavior; intervene calmly and safely when neededFeed dogs according to owner instructions and administer medications when authorizedDocument incidents, behavior notes, and daily activitiesClean and sanitize play areas, kennels, equipment, and outdoor spacesFollow all safety protocols and uphold Into The Woods Canines standards of careReceptionist DutiesGreet clients and provide warm, professional customer serviceAssist with check-in/check-out procedures for daycare, boarding, and training servicesAnswer phone calls, emails, and messages; schedule appointments and manage reservationsMaintain accurate client records in scheduling/management softwareProcess payments, invoices, and package redemptionsCommunicate dogs behavior, activities, and any incidents to owners clearly and professionallyAssist with intake forms, vaccination record verification, and new client onboardingKeep the reception area tidy, organized, and welcomingQualificationsStrong love for dogs and comfort working with multiple dogs at oncePrior experience in dog daycare, reception, customer service, or animal care (preferred but not required)Excellent communication skills and a friendly, professional demeanorAbility to multitask in a busy environment and remain calm under pressureFamiliarity with scheduling systems or willingness to learn digital management softwareAbility to work on your feet, lift up to 50 lbs, and work outdoors in varying weatherWillingness to learn dog body language, behavior, and safe handling techniques
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