Job Description

About the Company: We are a fast-growing contract manufacturer specializing in personal care products, including skincare, haircare, body care, and cosmetic formulations. With a commitment to innovation, quality, and client satisfaction, we pride ourselves to be able to provide end-to-end solutions.

About the Role: The Operations Manager will oversee day-to-day manufacturing activities, ensuring that production, quality, safety, and delivery goals are consistently met. This role will be responsible for managing teams across production, planning, maintenance, and logistics, optimizing performance, and driving continuous improvement initiatives.

Responsibilities:

• Oversee daily operations of the manufacturing facility, including production planning, inventory control, and logistics.
• Coordinate with R&D, Quality Assurance, and Supply Chain to ensure timely product launches and customer satisfaction.
• Lead production staff, supervisors, and support personnel to achieve production targets, quality standards, and on-time delivery.
• Implement and monitor KPIs to drive efficiency, reduce downtime, and ensure compliance with GMP, FDA, ISO, and other relevant regulations.
• Develop and maintain SOPs and ensure employee adherence to safety and quality protocols.
• Identify and execute continuous improvement projects in areas such as process optimization, waste reduction, and lean manufacturing.
• Support new product scale-up and validation in partnership with R&D and Quality.
• Manage vendor and customer interactions as needed to ensure alignment on timelines and deliverables.
• Monitor and control operational budgets, cost analysis, and resource allocation.

Qualifications:

• Bachelor's degree in Operations Management, Industrial Engineering, Chemistry, or a related field.
• 5+ years of experience in manufacturing operations management, preferably in personal care, cosmetics, or a regulated industry.
• Proven leadership experience managing cross-functional teams in a fast-paced, GMP-compliant environment.
• Strong knowledge of lean manufacturing, 5S, Six Sigma, or other continuous improvement methodologies.
• Excellent organizational, communication, and problem-solving skills.
• Proficient in ERP systems (e.g., SAP, NetSuite) and MS Office tools.

Required Skills:

• Leadership and team management
• Operational efficiency
• Regulatory compliance
• Process optimization

Preferred Skills:

• Experience in personal care or cosmetics industry-HIGHLY desired
• Knowledge of continuous improvement methodologies

Pay range and compensation package:

• Competitive salary
• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays

Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.

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