Job Description

Job Description

Outside Sales Representative

Territory: Pensacola / Panama City Area

SUMMARY/OBJECTIVE

The Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, and most importantly, residential single-family home builders.

Outside Sales Essential Functions & Responsibilities

• Provide excellent sales support and customer experience to all accounts
• Conduct sales presentation of products and services to customers
• Develop and maintain relationships with all accounts
• Employee acknowledges that if the account desires another local sales representative or

a change in sales representatives, company has the obligation to meet the clients’ request

• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Attend training functions as required
• Participate in sales meetings as required
• Collect deposits and balances before delivery
• Follow up phone calls to secure orders
• Participate in after hour events and sponsorships as required
• Resolve customer issues
• Generate and develop new customer business accounts to increase revenue at a profitable level
• Follow up to ensure customer satisfaction
• Assist in collections as necessary

Outside Customer Service Essential Functions & Responsibilities

• Work with national account manager to address field issues to provide final solutions
• Help communicate job readiness
• Provide excellent sales support and customer experience to all accounts
• Develop and maintain relationships with all accounts
• Visit jobsites as needed to provide the required support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Follow up phone calls to secure orders
• Resolve customer issues
• Follow up to ensure customer satisfaction

Competencies/Skills/Abilities

• 2 - 5 years’ experience/hands-on knowledge working closely with single-family home builders within the construction product sales industry
• Self-motivated, driven to close sales
• Ability to communicate at all levels, both inside and outside of the Company
• Computer literate; working knowledge of MS Office
• Must possess a valid driver’s license and good driving record

BENEFITS

Medical

Dental

Vision

Employer Paid Basic Employee Life and AD&D Insurance

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time Monday – Friday position that requires overtime as business needs dictate.

OTHER DUTIES

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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