The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues. Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. Ensuring compliance with all practice policies and procedures. Ensuring adherence to Banfield dress and grooming guidelines. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. You must be available to work weekend and evening shifts.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See vca Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
...day; work ten days Location: Dallas; Miami Job SummaryPart-time We are seeking an outgoing and energetic Brand Ambassador to join our team! In this role, you will promote our products and services and act as the face of our brand. Your responsibilities...
CertaPro Painters is looking for experienced painters to start painting right away! Get more local work now!If you are looking for... ...Job Responsibilities and Required SkillsEmployees and Subcontractors acceptedComplete projects according to work orders in a timely...
...passionate and caring clinicians who make a difference in people's lives. Our nursing group focuses on compassion and meeting the needs of our clients in a variety of settings such as Home Health, Hospice, Residential and Private Duty. If your passion is outstanding patient...
...candidates, for the Fall of 2025, interested in applying for a Security Officer Level I position in the Security department at the... ...individuals and vehicle for prohibited items as outlined in Nuclear Regulatory Commission (NRC) Reg. 10CFR73.55. 4. Armed mobile...
...Description: The Role: The Manager, Learning Technology Development is a member of the FI and FBOT Learning team. You will be responsible... ...solutions using advanced technologies such as Power Apps, Power Automate, and graphic design and video editing tools. This...