Job Description

Company Description

Sheperd Integrative Dermatology seeks a qualified and compassionate professional to join our Leadership Team!

We believe that part of what makes our practice special are our core values; kindness, medical excellence, aesthetic excellence, sustainability, extraordinary customer service and art. This position will help oversee daily operations and support owner, Practice Administrator and other leadership staff as we create an environment of healing, beauty and wellness for our shared community.

Role Description -

Recent Healthcare Management Experience REQUIRED! Only applicants with experience in healthcare sector (private practice, hospital, etc) will be considered.

As part of our leadership team, this position will directly report to Practice Administrator and support our business in the following ways:

• Provide administrative assistance, managing office equipment, handling customer service, and ensuring efficient office administration
• Work with staff to ensure quality patient care and services are provided in a timely, high-touch, personal manner
• Knowledge of health insurance policies, guidelines- including copays, coinsurances, referrals, verification of insurances; handling patients' records discretely, updating demographic and financial information
• Manage and oversee provider and staff schedules
• Appropriately address patient complaints and concerns, escalating and reporting as necessary
• Other duties as assigned.

Qualifications

• Recent Healthcare Management Experience REQUIRED! Only applicants with experience in healthcare sector (private practice, hospital, etc) will be considered.
• Be kind, flexible and efficient
• Minimum 3 – 5 years management experience in medical office setting - experience with plastic surgery, dermatology, Med Spa and/or other related fields preferred
• Administrative understanding including EMR system (EMA preferred), insurance and billing knowledge
• Proven people-management skills with the ability to compassionately lead a team
• Understanding of day-to-day administrative and operational requirements of medical office
• Experience with policies and procedures, state/local laws and clinical best practices
• This is an onsite, full-time, salaried position. We offer free parking, no cost cosmetic treatments on staff nights, health insurance, 401k and more! Benefits are contingent based on 90 day training during probationary period.

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